WORKSHOPS

The workshops are structured to present functional and specialized training across various fields relevant to the Hajj and Umrah ecosystem. These programs aim to enhance skill sets, qualify personnel, and develop local expertise for those working in or interested in the Hajj and Umrah sectors. Additionally, they focus on increasing knowledge and skill awareness among participants from various countries.

AGENDA

WORKSHOPS AGENDA

Day 1   09 January 2024

Title Entity Time
The significance of managing human resources in the pilgrims' service secto Licensing and training center for workers in the pilgrims service sector 09 January
11:00- 12:30

(Room1)

Hisham Sab
Head of altamayuz Center
The role of volunteering and social responsibility HADAF & The Coordination Council for facilities serving domestic pilgrims 09 January
11:00- 12:30

(Room2)

Fawaz alswida
Career consultant
Dr. Nasser Al-Sahli
Faculty member at King Abdulaziz University
Enhancing pilgrims' experiences through cyber awareness National Cybersecurity Authority 09 January
11:00- 12:30

(Room3)

Omar AlBugami
Awareness Director of Entities at the National Cybersecurity Authority
Khalid Algethami
Senior Cybersecurity Awareness Specialist at the National Cybersecurity Authority

Prayer Break

12:30 - 13:00
Listing on the stock market (rights and duties) Motawif of Arabs Pilgrims company 09 January
13:00- 14:00

(Room1)

Ezdehar Allaf
Financial Analyst
Strategies for managing seasonal employments Ministry of Human Resources and Social Development 09 January
13:00- 14:00

(Room2)

Mohammed Alhulaymah
Director of the Consultants Unit and Seasonal Operations Supervisor
Advancing the operations of Hajj Affairs Offices General Administration of Institutional Excellence 09 January
13:00- 14:00

(Room3)

Nawaf Aljohani
Assistant Professor in the Department of Digital Transformation Programs at the IPA
Sarah Almaghrib
Director General of the General Department of Institutional Excellence at the Ministry of Hajj and Umrah

Break

14:30 - 14:00
Using precise addresses for celestial navigation in holy sites SPL 09 January
14:30- 15:30

(Room1)

Salma Alafaliq
Assistant Director of Product Growth
The role and responsibilities of safety mavens at holy sites Safety Affairs Center - Ministry of Interior 09 January
14:30- 15:30

(Room2)

L.C Mohammed Alrashidi
Safety Affairs
Identifying pilgrims' awareness requirements Awareness Department Ministry of Hajj and Umrah 09 January
14:30- 15:30

(Room3)

Rawan Alassaf
Project Manager at the General Administration of Awareness and Communication at the Ministry of Hajj and Umrah

Prayer Break

15:30- 16:00
Creating and enhancing digital experiences for Umrah partakers Innovation and Entrepreneurship Center at King Abdulaziz University 09 January
16:00- 18:00

(Room1)

Dr. Saud Wasly
Supervisor of Innovation and Manufacturing Management
Dr. Sultanah Alshammari
Assistant Professor at King Abdulaziz University
Opportunities for enhancing the pilgrims' experience through non-profit initiatives National Center for Non-Profit Sector Development - Bayt Mathaba Company 09 January
16:00- 18:00

(Room2)

Adnan Aljamal
consultant
Nusuk: The international pilgrims' online portal: challenges and solutions for Hajj Electronic track Department 09 January
16:00- 18:00

(Room3)

Talha Dahlaw
consultant

Prayer Break

18:00-18:30
Fostering innovative solutions for pilgrims' safety and loss prevention during Haj Innovation and Entrepreneurship Center at King Abdulaziz University 09 January
18:30- 20:30

(Room1)

Prof. Laila Bahammam
Director of Technology Transfer Department
Dr. Kamil Faisal
Head of the Geomatics Department at King Abdulaziz University
The Hajj Index: Collaborative preview and joint creation with partner countries and Institutions Ministry of Hajj and Umrah 09 January
18:30- 20:30

(Room2)

Saad Ansari
consultant
Turhab: Developing soft skills for frontline staff serving pilgrim Licensing and training center for workers in the pilgrims service sector 09 January
18:30- 20:30

(Room3)

Dr. Maher bin Awad Abu Hussein
Assistant Professor of Construction Engineering and Contract and Project Management at Umm Al-Qura University

Day 2 10 January 2024

Title Entity Time
Strengthening partnerships with Hajj Affairs Offices and Deputy Regiment Commanders Ministry of Hajj and Umrah 10 January
11:00- 12:30

(Room1)

Dr. Mohammed Alqarni
Director General of the General Administration of Joint Government Business
Aligning activities between the State Security Presidency sectors and bodies providing services to pilgrims Special Emergency Forces - Presidency of State Security 10 January
11:00- 12:30

(Room2)

M.G Saleem Alhethely
Commander of the Special Emergency Forces in the Mecca region
Starting your own business: Understanding business models KAUST 10 January
11:00- 12:30

(Room3)

Osama Madkhali
oordinator and presenter of innovative programs for SMEs

Prayer Break

12:30 - 13:00
The digital evolution of Hajj and Umrah services with "Nusuk" Ministry of Hajj and Umrah 10 January
13:00- 14:00

(Room1)

Rayan Farouk
Business development advisor at the Hajj and Umrah Information Center
Digital resources: The Hajj and Umrah dictionary King Salman Global Academy for Arabic Language 10 January
13:00- 14:00

(Room2)

Dr. Abdulrahman Alosaimi
Director of Linguistic Data Management
Advancing the operations of Hajj Affairs Offices General Administration of Institutional Excellence 10 January
13:00- 14:00

(Room3)

Nawaf Aljohani
Assistant Professor in the Department of Digital Transformation Programs at the IPA
Sarah Almaghribi
GM of the General Administration for Institutional Excellence at the Ministry of Hajj and Umrah

Break

14:30 - 14:00
The general emergency plan for Hajj: A Perspective Civil defense work during Hajj 10 January
14:30- 15:30

(Room1)

L.C Ahmed Almutairi
Operations - Emergency Planning Department - Director of the Civil Defense Committees Division
Achieving excellence: Innovative support for SMEs in hospitality, catering, and tourism Standards and Metrology Authority 10 January
14:30- 15:30

(Room2)

Mohammed Bahashwan
Head of SMEs Support Department
Identifying pilgrims' awareness requirements Awareness Department Ministry of Hajj and Umrah 10 January
14:30- 15:30

(Room3)

Rawan Alassaf
Project Manager at the General Administration of Awareness and Communication at the Ministry of Hajj and Umrah

Prayer Break

15:30- 16:00
Innovative entrepreneurial strategies for pilgrim comfort in sweltering heat Innovation and Entrepreneurship Center at King Abdulaziz University 10 January
16:00- 18:00

(Room1)

Dr. Aziza Alrafiah
Associate Professor, King Abdulaziz University
Dr. Abdulhaleem Labban
Associate Professor, King Abdulaziz University
Strategic business approaches and insights for Nusuk Center for Creativity, Innovation & Entrepreneurship Ministry of Hajj and Umrah 10 January
16:00- 18:00

(Room2)

Eng. Ahmed Almahmoudi
Deputy Director of the Center for Creativity, Innovation and Entrepreneurship
Nusuk: Tackling challenges and creating solutions for international pilgrims Electronic track Department 10 January
16:00- 18:00

(Room3)

Talha Dahlawi
consultant

Prayer Break

18:00-18:30
Improving innovative solutions to monitor and improve the health of pilgrims Innovation and Entrepreneurship Center at King Abdulaziz University 10 January
18:30- 20:30

(Room1)

Dr. Ahmed Turki
Director of the Testing and Modeling Unit
Dr. Eman Ghazi
General practitioner
An introduction to privatization and public-private partnerships The Supervisory Committee for Privatization in the Ministry of Hajj and Umrah 10 January
18:30- 20:30

(Room2)

Hisham Al-Dabbagh
Senior Director of Commercial Customization Consulting Community sectors at the National Census Center
Turhab: Cultivating key soft skills in frontline personnel assisting pilgrims Licensing and training center for workers in the pilgrims service sector 09 January
18:30- 20:30

(Room3)

Dr.Amal Banouna
Professor at Umm Al-Qura University

Day 3 11 January 2024

Title Entity Time
Compliance program (Emtithal): Foundation workshop for the comprehensive control project Ministry of Hajj and Umrah 11 January
11:00- 12:30

(Room1)

Faizah Almutair
Organization specialist
Institutional innovation systems in the Hajj sector Raz Centre 11 January
11:00- 12:30

(Room2)

Dr. Khaled Alharbi
Quality and institutional excellence consultant
The tourism pioneer’s initiative Institute of Research and Consulting Studies - Umm Al-Qura University 11 January
11:00- 12:30

(Room3)

Dr. Nayef Alawi
Tourism Pioneers Project Manager

Prayer Break

12:30 - 13:00
Seasonal employment opportunities in the domestic pilgrim’s sector Coordinating Council for Facilities Serving Domestic Pilgrims 11 January
13:00- 14:00

(Room1)

Dr. Abdullah Almuwaihi
Secretary-General of the Coordinating Council of Interior Pilgrims
National contributions to human rights Human Rights Commission 11 January
13:00- 14:00

(Room2)

Dr. Amal Alhabdan
Member of the Human Rights Commission Council
Advancing the operations of Hajj Affairs Offices General Administration of Institutional Excellence 11 January
13:00- 14:00

(Room3)

Nawaf Aljohani
Assistant Professor in the Department of Digital Transformation Programs at the IPA
Sarah Almaghribi
GM of the General Administration for Institutional Excellence at the Ministry of Hajj and Umrah

Break

14:30 - 14:00
Enhancing the pilgrim experience from a business perspective Ekram Aldyf Tourism Company 11 January
14:30- 15:30

(Room1)

Mohammed Hakeem
Guest Experience Consultant
Centralized Services in Hospitality Investment Rua Al Madinah Holding Company 11 January
14:30- 15:30

(Room2)

Mahfoudh Bashatah
Executive Director of Strategic Business Units
Identifying pilgrims' awareness requirements Awareness Department Ministry of Hajj and Umrah 11 January
14:30- 15:30

(Room3)

Rawan Alassaf
Project Manager at the General Administration of Awareness and Communication at the Ministry of Hajj and Umrah

Prayer Break

15:30- 16:00
Institutional excellence in Hajj and Umrah services and projects Institute of Public Administration PMI-KSA 11 January
16:00- 18:00

(Room1)

Dana Almotairi
IPA Consultant
Majed ghaith
VP of communication PMI KSA chapter
Assessing quality of service and measuring beneficiary satisfaction Ministry of Hajj and Umrah 11 January
16:00- 18:00

(Room2)

Fahd Altuwarish
CEO of Maasharat Management Consulting Company
Nusuk: Addressing the challenges and solutions for international pilgrims Electronic track Department 11 January
16:00- 18:00

(Room3)

Talha Dahlawi
consultant

Prayer Break

18:00-18:30
Fostering effective partnerships between private and third sectors in Hajj and Umrah services Wifada Voluntary Association for Madinah visitors service 11 January
18:30- 20:30

(Room1)

Prof. Hashim Noor
Chairman of the Board of Directors of the Wafadah Association
First aid Training for Hajj Saudi Red Crescent Authority 11 January
18:30- 20:30

(Room2)

Ahmed Ashehri
Coordinator and trainer of medical programs at the Training Department
Turhab: Essential soft skills training for frontline staff in pilgrim services Licensing and training center for workers in the pilgrims service sector 11 January
18:30- 20:30

(Room3)

Dr. Musaab Alsubhi
Professor at Umm Al-Qura University